Privacy Policy
This page explains what personal information nuwera.band collects, why, and what we do with it. Nuwera is a heavy metal band based in Lebanon. If you have any question about your data, email info@nuwera.band.
What we collect
When you place an order
Your name, email address, phone number and, for T-shirts, your delivery address, plus the items you ordered, any note you add, and how you paid. We need this to process your order, deliver it and send you your receipt and download links.
Customer accounts
Orders that include a digital download create an account automatically, so you can find your files again later in My Account. For T-shirt orders, creating an account is optional. Your account stores your name, email, phone, addresses and order history.
Payments
Online payments are handled by Whish. We never see or store your card or Whish account details. For cash on delivery, payment is collected in person by our merch partner when your order is delivered.
Who we share it with
- We Rock, our merch partner in Lebanon, receives the name, phone number, delivery address and order details for T-shirt orders, only so they can deliver your order (and collect payment for cash on delivery).
- Whish processes online payments.
- Hostinger hosts this website and our email.
We do not sell your information, and we do not use it for advertising.
Cookies and embedded content
The site uses a few essential cookies to keep your cart and checkout working and to keep you logged in. We do not use analytics or advertising trackers.
Some pages include players from Spotify and YouTube. These are loaded from their own servers and may set their own cookies, covered by their privacy policies. Icons are loaded from Cloudflare’s cdnjs.
How long we keep it
Order records are kept for as long as needed for our records and to handle exchanges or questions about your order. Account details are kept until you ask us to delete your account.
Your rights
You can ask us at any time to see the information we hold about you, correct it, or delete it. Email info@nuwera.band and we’ll take care of it. You can also update your details yourself in My Account.
Changes
If we change how we handle your information, we’ll update this page.